Shipping policy

Shipping Policy

The Edge Collective Shipping Policy

At The Edge Collective, every order is prepared with care and attention to detail. We are committed to providing a smooth delivery experience from the moment your order is placed until your handbag arrives at your door.

Order Processing

Orders are processed within 2–5 business days after payment has been successfully received.

Please note:

  • Orders are not processed or shipped on weekends or major holidays.
  • Processing times may be extended during new collection launches, limited-edition releases, sales events, or high-volume periods.
  • You will receive a confirmation email once your order has been received and another notification when your order has shipped.

Shipping Rates & Delivery Times

Shipping costs are calculated at checkout based on your location and selected shipping method.

Estimated delivery times:

Standard Shipping

  • Processing: 2–5 business days
  • Transit time: 3–7 business days

Expedited Shipping

  • Processing: 1–2 business days
  • Transit time: 2–3 business days

Delivery times are estimates and may vary due to shipping carriers, weather conditions, holidays, or circumstances outside of The Edge Collective’s control.

Free Shipping

The Edge Collective offers free standard shipping on orders over $150 within the United States.

Promotional shipping offers may be available during special campaigns and are subject to the terms of each promotion.

Order Tracking

Once your order ships, you will receive a shipping confirmation email containing tracking information.

Please allow up to 48 hours for tracking information to update after shipment.

Shipping Address Accuracy

Customers are responsible for providing accurate shipping information at checkout.

Please carefully review:

  • Name
  • Address
  • Apartment or unit number
  • City
  • State
  • Zip code

The Edge Collective is not responsible for packages delivered to an incorrect address due to customer-provided information.

Lost, Stolen, or Delayed Packages

Once an order has been shipped and tracking information confirms delivery, The Edge Collective is not responsible for lost, stolen, or misplaced packages.

If your package is delayed or appears lost, please contact the shipping carrier directly and contact our customer care team so we can assist when possible.

International Shipping

At this time, The Edge Collective ships within the United States. International shipping availability may be offered in the future.

Damaged Packages

We take great care in packaging every order. If your handbag arrives damaged, please contact us within 7 days of delivery with:

  • Your order number
  • Photos of the packaging and damaged item
  • A description of the issue

We will review your request and work to provide a resolution.

Packaging Experience

Every Edge Collective order is packaged to create an elevated unboxing experience. Your handbag is carefully prepared to arrive ready to be worn, styled, and enjoyed.

Thank you for choosing The Edge Collective.

The Edge Collective
Not Made to Blend In.